Overview

The Senior CRM Executive – Automation position requires a professional with a strong background in digital marketing, particularly in CRM and automation. The role involves leveraging automation technology to drive customer engagement and increase sales in the retail sector at their Solihull HQ/

Client Details

The company is a leading player in the retail industry with a nationwide presence. They are well-known for their commitment to quality and customer service, offering a wide range of products and services to meet various consumer needs/

Description

  • Develop and implement CRM strategies to optimise customer engagement and retention
  • Leverage automation technology to drive sales and improve customer journey
  • Analyse customer behaviour to identify opportunities for personalisation and segmentation
  • Keep up to date with latest CRM and automation trends

Profile

A successful Senior CRM Executive – Automation should have:
  • A degree in Marketing, Business or a related field
  • Proven experience in CRM and marketing automation
  • Strong analytical skills and the ability to interpret customer data
  • Knowledge of data protection regulations
  • Comfortable attending the Solihull offices 3 days a week
  • A proactive approach and the ability to drive initiatives forward

Job Offer

  • A competitive salary in the range of £36000 – £38000
  • Comprehensive benefits package including pension, healthcare and company bonus
  • A supportive and collaborative work environment with top-of-the-range office facilities

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